Why Choose Us
Hi Richard, I am back from Hong Kong and extremely pleased with what you have done. You are highly knowledgable and professional and certainly won my future business. The cameras are all operational and the system working well.
I would like to express my thanks again to you and Tim, for the professional service rendered today. It is pretty rare these days for services to be rendered as advertised and you certainly lived up to your advertisement! Your perseverance and also going the extra mile, to try the “more difficult and better result ” approach to install the sensors when you could have chosen the “easy way”, is highly commendable! A professional and genuine customer service rendered in the installation of the alarm!
Level of service, and pricing, exceptional!
We wanted a comprehensive CCTV and alarm system. We had researched and contacted different security companies around the metropolitan area for the last few weeks. It wasn’t until we contacted Richard and his staff Matison Security & Communications that we finally found what we wanted:
- Value for money;
- experience and knowledge;
- a frank and openess regarding CCTV and alarm systems;
- quality products;
- willingness to help.
Both my wife and myself could not recommend Richard and his professional and friendly team high enough, and would not look past Matison Security, if you’re after a quality, security system.
We would like to thank you for the great job you did in quoting and installing the system and adding the cabling…you are a real pro (in the nicest possible way!) and it seemed that nothing was too much trouble for you. The system is great and so simple even I can use it!!
Just a quick follow up to let you know that we were really impressed with your service and expertise during our recent install. The system is working really well and was a great recommendation. The level of professionalism shown was really valuable. We’ll be back with a couple of other projects in due course…. Thank You!
I am pleased to recommend your services to anyone who values installation of high quality hardware, good work done, on time and with a smile. You and Jeremy make a great team. You provide superior quality products, accompanied by reliable advice, quality installation and  what truly stands out is that you are both extremely pleasant chaps. Our new CCTV cameras are working beautifully and we know that if we have any trouble we can always rely on your advice. I have no hesitation in recommending your services to others. Please feel free to contact us regarding this recommendation if required.
Thank you for installing the security system at our home. Yesterday the alarm was activated by someone as they tried to break into our garage, which as you know is up a small lane. The alarm went of promptly and the security monitoring company rang immediately. The police also came and they commented on what a great security system we had. They were very impressed and told us it would be the reason the would be thieves did not manage to acquire any of our possessions. So thanks for the wonderful service and your knowledge which resulted in making our property secure.
Thank you Richard for the service provided on the Bosch Solution security alarm. The installation went smoothly and you arrived on time as promised. The system you recommended met my expectation and more. I love the simplicity of the remote arming and disarming. The alpha numeric keypads, the language used and the prompts made it that much easy to use and understand – compared to my previous system. It was a bit hard to understand the lingo at first, but once I got over the manual, it becomes quite intuitive and the system perform well – I can even adjust the alarm volume, and the elderly function is a surprise. It is value for money to me.
I am really happy with your service and the time you spent to return and showed me the remote functionality. It is a pleasure to see such professional customer service and value in this i-Everything and call centers service age.
Thank you Richard. Such a pleasure to see there are still some really old professional top service and fantastic value for money still available in our day and age! Very impressed with your efficiency and quality of work! Please do not hesitate to use us as a reference for any future jobs we for one wont hesitate recommending you to all of our neighbourhood surroundings! And please do feel free and welcome to drop in any time you happen to be in the area? Best regards, and once again thank you for a job well done! Super! George
I appreciate the time and service you have given us and I feel so very comfortable about the intruder alarm. It makes us feel very safe and it is so much easier to use than I anticipated. Thankyou very much for your after service offer of being able to reprogram as necessary, it is very much appreciated. I thankyou for not just installing an alarm system but providing us with security and comfort knowing that you are on the end of a phone call ready to help if required.